Luxury-Car Product Expert & Customer Experience Pro

Stratstone Exotics; Wolverhampton; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

33 days annual leave

Birthday day off

Salary Sacrifice car

Volunteer day

Long service milestones

Career growth opportunities

Cycle to work

High street discounts

Referral scheme

Job summary

Lithia UK is seeking a confident Porsche Pro to join our team at Stratstone Porsche Wolverhampton. As a brand ambassador, you’ll stay up to date on the latest Porsche technologies and deliver high-quality customer care alongside the Sales team, with enthusiasts at the heart of every interaction.

You’ll explain products with enthusiasm, answering questions and supporting colleagues while building strong customer relationships in a fast-paced automotive environment.

Qualifications

• Experience in customer-facing roles, preferably in automotive/retail.
• Passion for cars and customer care with a fast-paced mindset.

Responsibilities

• Be the Porsche Pro brand ambassador and know all Porsche products and tech.
• Answer niche product questions and support Sales Associates.
• Resolve technical or troubleshooting issues for customers and staff.
• Provide in-depth product insights to Centre employees and customers.

Skills

Customer service

Brand knowledge

Communication

Job description

Lithia UK is seeking a confident Porsche Pro to join our team at Stratstone Porsche Wolverhampton. As a brand ambassador, you’ll stay up to date on the latest Porsche technologies and deliver high-quality customer care alongside the Sales team, with enthusiasts at the heart of every interaction.

You’ll explain products with enthusiasm, answering questions and supporting colleagues while building strong customer relationships in a fast-paced automotive environment.