Probation Case Administrator — Hybrid, Impactful Support

Ministry of Justice; Chester; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Annual Leave

LGPS Pension

Training & Development

Flexible working

Job summary

Ministry of Justice is recruiting Case Administrators to support probation teams and help keep the public safe. You will contribute to a structured, collaborative environment across a variety of settings and locations within the Probation Service, ensuring efficient processes and accurate case information.

We are looking for empathetic, patient and well organised individuals with strong communication skills to handle enquiries and maintain probation data in a busy workplace.

Qualifications

• Empathetic, patient and well organised.
• Clear and effective communicator.
• Ability to work in a busy, public-facing environment.

Responsibilities

• Provide vital administrative support to probation staff working with people on probation.
• Ensure processes run smoothly and information is accurately collated for case files.
• Maintain systems and keep probation data up to date.
• Handle enquiries from colleagues, agencies and people on probation with professionalism.

Job description

Ministry of Justice is recruiting Case Administrators to support probation teams and help keep the public safe. You will contribute to a structured, collaborative environment across a variety of settings and locations within the Probation Service, ensuring efficient processes and accurate case information.

We are looking for empathetic, patient and well organised individuals with strong communication skills to handle enquiries and maintain probation data in a busy workplace.