Probation Service Reception & Admin Specialist

Ministry of Justice; Bury St Edmunds; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Annual leave 25 days

Training and development opportunities

Job summary

Ministry of Justice is seeking an Administrative Reception role within the Probation Service Directorate. You will act as the first contact for visitors and callers, manage reception duties, and provide office-based administrative support across teams.

The role requires handling confidential information with diligence and promoting equality and diversity. Hybrid working is available; standard hours are 37 per week, with potential unsocial hours as needed.

Qualifications

• Proven proficiency in ICT across the full range of Microsoft Office applications.
• Excellent verbal and written communication skills.
• GCSE A-C including Maths and English (or equivalent) preferred.

Responsibilities

• Be first point of contact for Probation Service visitors, greeting in person and by email/phone.
• Manage building reception: logging arrivals, issue passes, room bookings and security procedures.
• Support case administration and confidential filing, including scanning and archiving data.
• Assist with health and safety, building security, fire alarms, CCTV and risk assessments.

Skills

ICT skills

Verbal and written communication

Education

GCSE A-C including Maths and English

ECDL/CLAIT or equivalent IT qualification

Job description

Ministry of Justice is seeking an Administrative Reception role within the Probation Service Directorate. You will act as the first contact for visitors and callers, manage reception duties, and provide office-based administrative support across teams.

The role requires handling confidential information with diligence and promoting equality and diversity. Hybrid working is available; standard hours are 37 per week, with potential unsocial hours as needed.