Proactive Admin — Office & Ops Lead (Stoke-on-Trent)

Confidential; Hempstalls; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Permanent role

Friendly team

Collaborative environment

Job summary

Confidential, based in Stoke-on-Trent, is seeking an experienced Administrator to provide vital office support across multiple departments. You will handle incoming calls, emails, diary management, document control and travel arrangements, ensuring processes run smoothly.

The role offers a permanent Monday-to-Friday schedule in a collaborative engineering environment; you should be proactive, highly organized with strong attention to detail, and proficient in MS Office, including Word, Excel and

Qualifications

• Previous administration or office support experience.
• Proactive and detail-oriented with strong organisational skills.
• Experience with MS Office including Word, Excel and Outlook.

Responsibilities

• Managing incoming telephone calls and responding to emails professionally and efficiently.
• Processing purchase orders and maintaining accurate records.
• Producing reports (internal and external) and supporting management with administrative tasks.
• Creating, updating and maintaining business documents and correspondence whilst maintaining organised electronic and hard-copy filing systems.
• Coordinating diaries, meetings and appointments for management teams.
• Arranging travel, accommodation and associated logistics when required.
• Supporting the management of office and operational supplies.
• Ensuring documentation is stored, controlled and maintained in line with company procedures.
• Liaising effectively with suppliers, customers and internal departments.
• Providing general administrative support to support business operations.
• Identifying opportunities to improve administrative processes and efficiency.

Skills

Proactive

Organised

Communication

Multitasking

Report writing

Proofreading

Tools

Microsoft Word

Excel

Outlook

PowerPoint

ERP/MRP systems

Job description

Confidential, based in Stoke-on-Trent, is seeking an experienced Administrator to provide vital office support across multiple departments. You will handle incoming calls, emails, diary management, document control and travel arrangements, ensuring processes run smoothly.

The role offers a permanent Monday-to-Friday schedule in a collaborative engineering environment; you should be proactive, highly organized with strong attention to detail, and proficient in MS Office, including Word, Excel and