Prison-based Substance Use Service Manager

Phoenix Futures; Norwich; On-site; GBP 31,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Bank Holidays (pro rata)

Season ticket loan

Pension scheme

Life assurance

Employee Assistance programme

Job summary

Phoenix Futures at HMP Bure is seeking a Service Manager to support men in custody to reach their goals and access tailored psychosocial interventions. You will lead a team, manage a busy caseload, and develop partnerships that benefit clients within a specialist psychosocial substance use service.

You will work in a cat C prison setting, delivering evidence-based recovery approaches while developing staff and collaborating with partners.

Qualifications

• Experience of managing people is desirable.
• Experience in health and social care, ideally in substance use or mental health.
• Evidence of effective partnership working and the ability to network for client/service.
• Experience in managing a busy caseload or tasks and excellent organisational skills.
• Proficient in Microsoft Outlook and Word; familiar with database management systems.
• Excellent written and verbal communication skills.
• Understand complex issues presented by people entering custody.
• Determined with a drive to succeed and a willingness to learn.
• Passionate about making a real difference to lives supported.

Responsibilities

• Support men at HMP Bure to reach their goals and change their lives for the better.
• Contribute to tailored interventions and recovery approaches.
• Work within a skilled team and in a challenging custody environment.

Skills

Staff management

People management

Health & social care experience

Partnership working

Caseload management

Microsoft Outlook

Microsoft Word

Database management systems

Effective communication

Custody context understanding

Tools

Microsoft Outlook

Microsoft Word

Database management systems

Job description

Phoenix Futures at HMP Bure is seeking a Service Manager to support men in custody to reach their goals and access tailored psychosocial interventions. You will lead a team, manage a busy caseload, and develop partnerships that benefit clients within a specialist psychosocial substance use service.

You will work in a cat C prison setting, delivering evidence-based recovery approaches while developing staff and collaborating with partners.