Service Manager - Prison-based Substance Use Recovery Lead

Get Jobs; Coltishall; Remote; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Salary pro rata £30,500–£36,000 (up to

25 days’ annual leave pro rata

Bank holidays (pro rata)

Job summary

Phoenix Futures Group is seeking a Service Manager for our psychosocial substance use service at HMP Bure. You will lead and support staff, oversee client interventions, and work in a challenging Cat C setting to help men on their recovery journeys.

The role emphasizes staff development, partnership work, and robust caseload management, with a strong focus on outcomes and safeguarding in custody environments.

Qualifications

• Experience managing people is desirable.
• Experience in health and social care or related field is preferred.
• Proven ability to network for client/service benefits.
• Able to manage a busy caseload with strong organisation.
• Good written and verbal communication; familiar with custody issues.

Responsibilities

• Support men at HMP Bure to reach their goals and change their lives.
• Contribute to tailored interventions and recovery approaches within a specialist setting.

Skills

People management

Health & social care

Partnership working

Caseload management

Microsoft Outlook

Microsoft Word

Database familiarity

Strong communication

Custody context

Drive and motivation

Tools

Microsoft Outlook

Microsoft Word

Database management systems

Job description

Phoenix Futures Group is seeking a Service Manager for our psychosocial substance use service at HMP Bure. You will lead and support staff, oversee client interventions, and work in a challenging Cat C setting to help men on their recovery journeys.

The role emphasizes staff development, partnership work, and robust caseload management, with a strong focus on outcomes and safeguarding in custody environments.