Principal HCM Implementation Consultant

Dayforce; Birmingham; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading human capital management firm seeks a Principal Implementation Consultant to join their Services Consulting team in Birmingham, UK. This role involves leading the design and delivery of HCM solutions, solving complex business problems, and guiding clients through transformational change. The ideal candidate will have over ten years of experience in application consulting and possess strong skills in SQL and relational databases. The firm offers excellent benefits and opportunities for professional growth.

Benefits

Competitive salary

Comprehensive wellness initiatives

Volunteer days

Time away from work programs

Qualifications

• 10+ years experience in human capital management application consulting.
• Excellent understanding of relational database systems.
• Strong experience in SaaS or cloud-based software environments.

Responsibilities

• Lead overall design and delivery of Dayforce HCM solution.
• Document and validate customer HCM business requirements.
• Design and document innovative solutions that address customer needs.

Skills

Human capital management

Consulting

SQL

Customer relationship management

Analytical skills

Education

Bachelor’s degree or equivalent

Tools

Dayforce

Workday

Salesforce

SAP

Oracle HR

Job description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

About The Opportunity

We are seeking experienced professionals to join our Services Consulting team as Principal Implementation Consultants. In this role, you will work with enterprise clients to implement Dayforce HCM, with a focus on time, attendance, scheduling, and payroll connectors that directly impact how organizations manage and pay their people. This strategic consulting role involves solving complex business problems, leading solution design, and guiding clients through transformational change.

The Principal Implementation Consultant leads the overall design and delivery of the Dayforce HCM solution and provides oversight throughout all stages of the implementation lifecycle. This role collaborates closely with the Project Manager to plan the project, identify critical dependencies, facilitate requirements gathering, design scalable solutions, manage customer expectations, and proactively identify and communicate risks.

What You’ll Get To Do

• Document and validate customer HCM business requirements and map them to Dayforce functionality.
• Design and document innovative solutions that address complex customer needs.
• Share best practices and challenge customer requirements where appropriate.
• Configure Dayforce to meet customer-specific business requirements.
• Conduct remote and in-person consulting sessions and produce design documentation and meeting minutes.
• Provide ongoing consulting and post-implementation support in areas of expertise.
• Participate actively in customer testing cycles and resolve issues promptly.
• Act as a subject matter expert on strategic implementations for internal teams, customers, and partners.
• Attend internal project meetings and provide progress updates on activities and deliverables.
• Contribute to internal solutions repository development and documentation of best practices.
• Participate in internal process improvement initiatives.
• Contribute to internal knowledge sharing and provide continuous feedback.
• Mentor junior consultants on implementation best practices, including new end-to-end customer implementations.
• Lead Continuing Education sessions and participate in best-practice development.
• Complete new release training and stay current on new or enhanced functionality.
• Expand your Dayforce product expertise through cross-training and ongoing learning.

Skills And Experience We Value

• Bachelor’s degree or equivalent experience.
• 10+ years of experience in human capital management application consulting or 5+ years in a consultant role with Dayforce HCM.
• Excellent understanding of relational database systems and advanced proficiency with SQL, XML, and / or XSLT.
• Familiarity with web services technologies such as RESTful APIs.
• Experience working with SaaS or cloud-based software environments.
• Experience with applications such as Dayforce (preferred), Workday, Salesforce, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain / Infor, RedPrairie / JDA, Ultimate, Oracle HR / Payroll, or Sage.
• Strong customer relationship management skills and business acumen.
• Ability to lead complex implementations and make sound decisions to drive project outcomes.
• Proven ability to manage multiple projects, priorities, and stakeholders.
• Strong analytical and problem-solving skills with a strategic mindset.
• Ability to mentor junior consultants and conduct peer reviews.Demonstrated ability to guide solution design, configuration, and quality.
• Experience providing subject matter expertise on large, strategic implementations.
• Ability to travel internationally and work onsite with clients.

What Would Make You Stand Out

• Deep hands-on Dayforce experience, especially in HR, Integrations, or Time & Attendance, with a track record of leading complex, multi-module implementations.
• Strong solution architecture mindset with the ability to design scalable, future‑proof configurations aligned with business strategy.
• Exceptional customer leadership skills, including influencing decision‑making, resolving escalations, and navigating executive conversations.
• Proven ability to drive outcomes independently by owning solution direction, identifying risks early, and guiding teams toward successful delivery.
• A collaborative, high‑impact approach that contributes to knowledge‑sharing, mentorship, and continuous improvement.
• A strategic systems thinker capable of breaking down complex problems, connecting data and processes, and designing streamlined end‑to‑end solutions.

What’s In It For You

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

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Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process