Prestige Beauty Counter Leader & Sales Coach

The Estee Lauder Companies Inc.; Hounslow; On-site; GBP 32,000 - 42,000; Full time

Job summary

The Estee Lauder Companies Inc. seeks a dynamic Counter Manager to lead, coach and develop our team of Sales Associates to achieve sales, customer service and operational targets.

You will create agile business plans, recruit and retain customers through strategic targeting, in-store events and strong CRM leadership. This role offers development opportunities within prestige beauty and a high-performance retail environment.

Qualifications

• Retail sales experience in a fast-paced environment.
• Proven leadership and coaching abilities.
• Strong planning and execution of strategies to drive sales.
• Ability to recruit, coach and retain customers through events and CRM.
• Good interpersonal skills and attention to detail.

Responsibilities

• Lead, coach and develop a team of Sales Associates to hit sales and service targets.
• Create and execute an agile business plan for customer recruitment and retention.
• Plan in-store events and manage customer relationship management initiatives.
• Take accountability for operations and achieving performance goals.

Skills

Retail sales experience

Team leadership

Customer service

Strategic planning

Resource management

Proactive and positive approach

Tools

Microsoft Excel

Email system

Job description

The Estee Lauder Companies Inc. seeks a dynamic Counter Manager to lead, coach and develop our team of Sales Associates to achieve sales, customer service and operational targets.

You will create agile business plans, recruit and retain customers through strategic targeting, in-store events and strong CRM leadership. This role offers development opportunities within prestige beauty and a high-performance retail environment.