Prestige Beauty Counter Manager and Team Coach

The Estee Lauder Companies Inc.; Newry; On-site; GBP 24,000 - 36,000; Full time

Job summary

The Estee Lauder Companies Inc. is seeking a dynamic Counter Manager to lead and develop a team of Sales Associates in a fast-paced prestige beauty environment. You will drive sales, customer service, and store operations while coaching staff to reach their full potential.

The role emphasizes strategic planning, event management, customer relationship excellence, and leadership progression within a renowned beauty house.

Qualifications

• Effective verbal and written communication skills.
• Excellent interpersonal skills.
• Quality customer service skills and ability to win people over.
• Results oriented with high drive to meet objectives and standards.
• Pursue goals beyond what is required or expected of them.
• Strong networking and relationship-building abilities.
• Attention to detail and organisational skills.

Responsibilities

• Lead, coach and develop a team of Sales Associates to meet sales, customer service and operational targets.
• Able to recruit, retain and manage a high-performing store team.
• Plan and execute in-store events and promotions to drive traffic and sales.
• Build strong customer relationships and deliver exceptional customer service.
• Collaborate with store leadership to implement business plans and targets.

Skills

Leadership

Coaching

Communication

Customer service

Results driven

Job description

The Estee Lauder Companies Inc. is seeking a dynamic Counter Manager to lead and develop a team of Sales Associates in a fast-paced prestige beauty environment. You will drive sales, customer service, and store operations while coaching staff to reach their full potential.

The role emphasizes strategic planning, event management, customer relationship excellence, and leadership progression within a renowned beauty house.