Prestige Beauty Counter Lead

The Estée Lauder Companies; Milton Keynes; Presencial; GBP 25 000 - 40 000; Tempo integral

Resumo da oferta

The Estée Lauder Companies is seeking a dynamic Counter Manager to lead and develop a team of Sales Associates in a fast-paced retail setting. You will drive sales and customer service targets while managing operational standards, ensuring a premium customer experience.

You will create agile business plans, recruit and retain customers through strategic targeting, in-store events and strong relationship management to grow premium beauty units. A strong coach and strategist is essential.

Qualificações

• Proven leadership and coaching in fast-paced retail environment.
• Ability to develop and execute business plans.
• Strong customer relationship management and service mindset.
• Experience with events and in-store marketing activities.
• Excellent communication and interpersonal skills.

Responsabilidades

• Lead, coach and develop Sales Associates to meet sales, service and operations targets.
• Create and execute an agile business plan to recruit and retain customers.
• Drive in-store events and customer relationship management initiatives.
• Lead a high-performing team with strategic planning and execution.

Conhecimentos

Verbal communication

Written communication

Interpersonal skills

Customer service

Results oriented

Leadership

Coaching

Strategic planning

Team development

Diplomacy and tact

Ferramentas

Microsoft Excel

Email system

Descrição da oferta de emprego

The Estée Lauder Companies is seeking a dynamic Counter Manager to lead and develop a team of Sales Associates in a fast-paced retail setting. You will drive sales and customer service targets while managing operational standards, ensuring a premium customer experience.

You will create agile business plans, recruit and retain customers through strategic targeting, in-store events and strong relationship management to grow premium beauty units. A strong coach and strategist is essential.