Prescription Clerk

NHS; Keynsham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local healthcare provider in Keynsham seeks a part-time prescription clerk to handle medication requests, liaise with healthcare professionals, and deliver outstanding customer service. Candidates should be detail-oriented and able to work independently. Previous experience in a healthcare setting and qualifications in English and Maths are required. This role offers opportunities for professional growth and a supportive team environment.

Benefits

Discounted on-site gym/spa facilities

Regular social events and team meetings

Opportunities for professional development

Qualifications

• Experience of working in a healthcare setting.
• Experience of working in primary care.
• Experience of working in a GP practice.
• Experience of working in a Pharmacy.

Responsibilities

• Process repeat medication requests ordered by patients, nursing homes and chemists.
• Update medications from clinical letters.
• Liase with chemists and other healthcare professionals in a polite, timely manner.
• Answering the telephone.
• Provide excellent customer service in a busy and dynamic environment.
• Assist with other office duties as needed.

Skills

Compassion

Good interpersonal and communication skills

Organisational skills

Accuracy and attention to detail

Education

GCSE grade A to C in English and Maths

Tools

SystmOne

Job description

Are you looking for a new opportunity to develop your skills?

We are seeking an enthusiastic and reliable individual to join our team as a part-time prescription clerk, working 26 hours per week. Our prescription team work between 8-6pm. Specific work pattern to be discussed at interview.

Attention to detail, accuracy and organisation is important in this role. Ability to work autonomously but also as a team is vital.

Main duties of the job

• Process repeat medication requests ordered by patients, nursing homes and chemists
• Update medications from clinical letters
• Answering the telephone
• Liase with chemists and other healthcare professionals in a polite, timely manner
• Provide excellent customer service in a busy and dynamic environment
• Assist with other office duties as needed

The role is diverse, interesting and varied - no two days are the same! Your duties will expand beyond the above once knowledge and confidence develops.

About us

St Augustine's Medical Practice is nestled in the new Chocolate Quarter development in Keynsham, with branch surgeries in Temple House and nearby Saltford. Our purpose-built, modern, and spacious premises are easily commutable from Bath, Bristol, and surrounding areas. We are just a short walk from Keynsham train station and high street.

What We Offer:

• Modern Facilities: Work in a contemporary setting with amenities including an on-site gym/spa facility, with pool, offered at a discounted rate for NHS staff, as well as a coffee shop and restaurant.
• Staff Well-being: We prioritise our team's well-being with regular social events, team meetings, huddles, education, and training sessions.
• Friendly Team: Be a part of a diverse and evolving workforce that includes GPs, nurses, paramedics, pharmacists, healthcare assistants, and other allied health professionals.
• Professional Growth: We are a teaching and research practice with ample opportunities for professional development and to broaden your horizons.
• Community Impact: As part of the Keynsham Primary Care Network, which includes West View Surgery, we work collaboratively to take on bigger projects and share good practices to improve patient care continuously.

Job responsibilities

Main duties of the job

• Process repeat medication requests ordered by patients, nursing homes and chemists
• Update medications from clinical letters
• Liase with chemists and other healthcare professionals in a polite, timely manner
• Answering the telephone
• Provide excellent customer service in a busy and dynamic environment
• Assist with other office duties as needed
• Working as a team, helping your colleagues and using own initiative

The role is diverse, interesting and varied. Your duties will expand beyond the above once knowledge and confidence develops.

Person Specification

Qualifications

• GCSE grade A to C in English and Maths

Experience

• Experience of working in a healthcare setting
• Experience of working in primary care
• Experience of working in a GP practice
• Experience of working in a Pharmacy

Knowledge and skills

• Compassion
• Ability to provide quality care
• Good interpersonal and communication skills
• Organisational skills
• Accuracy and attention to detail
• Experience using SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.