Premium Interiors Store Manager - Lead & Inspire Team

OKA; Harrogate; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Length of Service increases

Day off for your birthday

Health Cash Plan Generous staff disc

Generous staff discount

Enhanced Maternity Pay

Employee Assistance Programme

Discretionary company bonus scheme

Company pension scheme

Job summary

OKA Harrogate is seeking a Store Manager to lead our premium retail experience. Based in our Harrogate store, you will drive commercial success, maintain high standards of visuals and operations, and inspire a dedicated team to deliver exceptional customer service.

You will manage budgets, stock, and training while building lasting relationships with local clients. The role requires flexibility for weekends and peak periods, with a strong focus on KPIs and profitability.

Qualifications

• Experienced retail manager with a track record in premium, design-led, or lifestyle retail.
• Strong leadership, able to inspire, develop and manage a team.
• Commercially savvy with a focus on driving sales and managing budgets.
• Excellent organisational, communication and problem-solving skills.
• Knowledge or passion for interiors and homewares is a plus.
• Flexible and adaptable, able to work weekends and busy periods.

Responsibilities

• Oversee daily store operations with high standards of visual merchandising and stock presentation.
• Manage stock flow, delivery intake, inventory control and product availability.
• Ensure compliance with company policies and health & safety regulations.
• Lead the team to deliver exceptional, personalised customer service and build local client relationships.
• Recruit, coach, and develop a passionate retail team and foster a positive culture.
• Achieve or exceed sales targets and KPIs through effective leadership and initiatives.
• Monitor store performance and manage budgets, expenses, and shrinkage.

Skills

Retail leadership

Sales targets

Budget management

Customer service

Job description

OKA Harrogate is seeking a Store Manager to lead our premium retail experience. Based in our Harrogate store, you will drive commercial success, maintain high standards of visuals and operations, and inspire a dedicated team to deliver exceptional customer service.

You will manage budgets, stock, and training while building lasting relationships with local clients. The role requires flexibility for weekends and peak periods, with a strong focus on KPIs and profitability.