Store Manager

Retail Human Resources; Harrogate; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Annual bonus

Benefits package

Job summary

Retail Human Resources plc in Harrogate is recruiting a commercially minded store manager for its stylish brand. You will lead a team of eight, drive sales, deliver exceptional service and uphold brand standards in a compact, service-led setting.

The package includes a £38,000 basic salary plus an annual performance-related bonus and benefits. The role follows a 40-hour week with store hours 9:30 am–5:30 pm and typically three full weekend days off per month.

Qualifications

• Experience in assisted sales in fashion or similar customer‑focused environment.
• Strong leadership and coaching abilities.
• Experience in small-format stores is advantageous.

Responsibilities

• Lead a team of eight, including a supervisor and sales assistants, to drive sales and customer service.
• Manage day‑to‑day operations and monitor KPIs.
• Maximise commercial opportunities while maintaining engaging shopping experience.
• Coach and develop team to deliver outstanding customer experiences.

Skills

People leadership

Sales leadership

Customer service

KPI monitoring

Job description

We’re partnering with an exciting, growing lifestyle retail brand to recruit a commercially minded store manager for its successful Harrogate store. Having opened in April, the store is already performing well and experiencing strong customer demand. This is a fantastic opportunity to join a customer-focused business with a strong brand identity, offering a hands‑on leadership role within a compact, service‑led retail environment.

As store manager, you’ll lead a team of eight, including a supervisor and sales assistants, driving sales performance, delivering exceptional customer service and maintaining high standards across all areas of the store. You’ll be responsible for coaching and developing your team, managing day‑to‑day operations, monitoring KPIs and maximising commercial opportunities while creating an engaging and welcoming shopping experience.

We’re looking for an experienced retail manager with a strong background in assisted sales, ideally within fashion or a similar customer‑focused environment. You’ll be a confident people leader with excellent commercial awareness, a hands‑on approach and a genuine passion for delivering outstanding customer experiences. Experience within a small‑format store would be advantageous.

The package includes a £38,000 basic salary plus an annual performance‑related bonus and additional benefits. The role offers a 40‑hour working week, with store opening hours of 9:30 am–5:30 pm and typically three full weekend days off per month. This is an excellent opportunity to join a successful and growing retail business where you can make a real impact.
Reference: AW - 63000