Luxury Interior Sales Advisor | In-Store Design Support

OKA; Harrogate; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

33 days holiday (incl. bank) pro rata

Birthday day off

Health Cash Plan

Enhanced Maternity Pay

Employee Assistance Programme

Discretionary bonus scheme

Discounts via My OKA benefits platform

Company pension scheme

Job summary

OKA in Harrogate is seeking a full-time Interior Sales Advisor to join our Retail Team. You will provide outstanding customer service, share product knowledge, and help customers create beautiful interiors with a focus on luxury furniture and homeware.

The role requires weekend and holiday work with occasional travel to support other stores and training. You will contribute to a thriving store environment, upholding presentation standards and delivering an exceptional in-store experience.

Qualifications

• Luxury retail experience in furniture/homeware
• Exceptional customer service and relationship-building
• Proven soft selling and cross-selling skills
• Strong organisational and prioritisation abilities
• Willingness to work weekends/public holidays and occasional travel
• Target-driven mindset
• Interest and enthusiasm for beautiful interiors
• Creative problem-solving attitude
• Passion for the OKA brand

Responsibilities

• Provide exceptional customer service to OKA customers
• Offer product advice in person and via phone
• Generate and maximise revenue to meet sales targets
• Process EPOS transactions and related paperwork accurately
• Identify and pursue sales opportunities
• Promote OKA In-Store Design Advisors and IDS
• Be an active, helpful presence on the sales floor and manage returns

Skills

Luxury retail experience

Customer service excellence

Soft selling / cross-selling

Organisational skills

Weekend availability

Target-driven

Passion for interiors

Creative problem-solving

Brand passion for OKA

Job description

OKA in Harrogate is seeking a full-time Interior Sales Advisor to join our Retail Team. You will provide outstanding customer service, share product knowledge, and help customers create beautiful interiors with a focus on luxury furniture and homeware.

The role requires weekend and holiday work with occasional travel to support other stores and training. You will contribute to a thriving store environment, upholding presentation standards and delivering an exceptional in-store experience.