Premium Eyewear Retail Specialist: Frames, Tech & Growth

VISION EXPRESS; Grays; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Frame allowance

Generous holiday

Staff discounts

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express is seeking a Retail Optical Assistant to provide confident, personalised customer service and expert product advice on eyewear. You will learn to adjust frames, assist with fittings, and carry out minor repairs using the latest optical technology.

Join a growing med-tech business backed by EssilorLuxottica, with opportunities to support global vision through the OneSight Foundation and enjoy benefits including frame allowances, generous holiday, staff discounts, free eye tests and

Qualifications

• Experience in delivering customer service in retail.
• Excellent communication and active listening to understand customer needs.
• Interest in eyewear and digital tools.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Communication

Team player

Digital tools

Tools

POS system

Job description

Vision Express is seeking a Retail Optical Assistant to provide confident, personalised customer service and expert product advice on eyewear. You will learn to adjust frames, assist with fittings, and carry out minor repairs using the latest optical technology.

Join a growing med-tech business backed by EssilorLuxottica, with opportunities to support global vision through the OneSight Foundation and enjoy benefits including frame allowances, generous holiday, staff discounts, free eye tests and