Premium Eyewear Concierge & Optical Tech

Vision Express; Derry/Londonderry; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Frames discount

Holiday entitlement 33 days

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is hiring a Retail Optical Assistant to provide friendly, expert customer service in a premium eyewear environment. You’ll help customers select frames, assist with fittings, and perform minor repairs, while supporting pre-screening eye tests with up-to-date optical tech.

Join a growing med-tech business backed by EssilorLuxottica, and benefit from generous holidays, employee discounts, and performance bonuses. This is a full-time, on-site role in a busy retail setting.

Qualifications

• Experience in customer service and sales is helpful.
• Strong communication and team spirit.
• Comfort with digital tools and eyewear products.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Job description

Vision Express is hiring a Retail Optical Assistant to provide friendly, expert customer service in a premium eyewear environment. You’ll help customers select frames, assist with fittings, and perform minor repairs, while supporting pre-screening eye tests with up-to-date optical tech.

Join a growing med-tech business backed by EssilorLuxottica, and benefit from generous holidays, employee discounts, and performance bonuses. This is a full-time, on-site role in a busy retail setting.