Eyewear Concierge & Eye Care Tech

VISION EXPRESS; Chichester; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Frames allowance

Holiday entitlement

Friends discounts

Free eye tests

Wellbeing support

OneSight Foundation

Monthly bonuses

Job summary

Vision Express is hiring a Retail Optical Assistant to deliver personalised customer service and expert product guidance in premium eyewear. You will learn frame adjustments, fittings, and minor repairs while supporting pre-screening eye tests with our latest optical technology.

Join a global EssilorLuxottica group brand offering strong career development, generous frames allowance, and bonus opportunities for high performers.

Qualifications

• Confidently engage with customers and advise on products.
• Able to adjust frames, assist fittings and perform minor repairs.
• Support pre-screening eye tests with optical tech, learning as you go.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Product knowledge

Communication skills

Team player

Digital tools

Job description

Vision Express is hiring a Retail Optical Assistant to deliver personalised customer service and expert product guidance in premium eyewear. You will learn frame adjustments, fittings, and minor repairs while supporting pre-screening eye tests with our latest optical technology.

Join a global EssilorLuxottica group brand offering strong career development, generous frames allowance, and bonus opportunities for high performers.