Premium Bar & Guest Experience Specialist (5★ Hotel)

Sofitel Heathrow - Arora Group; Hounslow; On-site; GBP 26,520 - 30,498; Full time

Benefits offered by this job

28 days holiday

Free meals on duty

Uniform provided and dry cleaned

Employee discounts on meals and stays

Job summary

Sofitel Heathrow - Arora Group is seeking a guest‑focused bar/serving professional to join our team at London Heathrow. You will interact with guests, take orders, and provide beverage service in a fast-paced hotel environment.

Join a 5-star team where strong communication, a smart appearance, and calm performance under pressure are valued. Experience in a high-end hotel is advantageous and professional development opportunities are available.

Qualifications

• Experience in a 5-star hotel or high-end hospitality is desirable.
• Strong communication and guest service skills required.
• Ability to work in a busy bar environment and handle multiple orders.

Responsibilities

• Interact with guests, take orders, serve snacks and drinks.
• Assess guests’ needs and make recommendations.
• Prepare beverages and ensure bar cleanliness and stock.

Skills

Customer service

Communication

Bar service

Teamwork

Calm under pressure

Professional appearance

Job description

Sofitel Heathrow - Arora Group is seeking a guest‑focused bar/serving professional to join our team at London Heathrow. You will interact with guests, take orders, and provide beverage service in a fast-paced hotel environment.

Join a 5-star team where strong communication, a smart appearance, and calm performance under pressure are valued. Experience in a high-end hotel is advantageous and professional development opportunities are available.