Bartender - HWSOF-Food & Beverage

Sofitel Heathrow - Arora Group; Hounslow; On-site; GBP 26,520 - 30,498; Full time

Benefits offered by this job

28 days holiday

Free meals on duty

Uniform provided and dry cleaned

Employee discounts on meals and stays

Job summary

Sofitel Heathrow - Arora Group is seeking a guest‑focused bar/serving professional to join our team at London Heathrow. You will interact with guests, take orders, and provide beverage service in a fast-paced hotel environment.

Join a 5-star team where strong communication, a smart appearance, and calm performance under pressure are valued. Experience in a high-end hotel is advantageous and professional development opportunities are available.

Qualifications

• Experience in a 5-star hotel or high-end hospitality is desirable.
• Strong communication and guest service skills required.
• Ability to work in a busy bar environment and handle multiple orders.

Responsibilities

• Interact with guests, take orders, serve snacks and drinks.
• Assess guests’ needs and make recommendations.
• Prepare beverages and ensure bar cleanliness and stock.

Skills

Customer service

Communication

Bar service

Teamwork

Calm under pressure

Professional appearance

Job description

Salary & Benefits

£26,520 per year plus troncHoliday of 28 days holiday, enhanced after 5 years of service. Free meals on duty. Uniform offered and dry cleaned. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts at Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.

About us

Sofitel Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours, our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.

What you will do

• Interact with our guests, take orders, serve snacks and drinks.
• Assess our guests’ needs, preferences and make recommendations.
• Prepare alcohol or non-alcoholic beverages.
• Look after the bar – keep it clean and tidy and ensure the alcohol is always secure.
• Restock and replenish bar inventory and supplies.

More about you

• Providing high quality service and attention to detail comes naturally to you.
• A smart and professional appearance.
• Excellent communication skills.
• The ability to remain calm whilst under pressure.
• Values being part of a team and supporting your colleagues.
• Most of all, you will have an approachable, positive, and proactive manner.
• 5-star hotel experience in a similar role would be a real advantage.

Grow with us

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.