Practice Receptionist - 214495

NHS National Services Scotland; Lerwick; On-site; GBP 26,000 - 29,000; Part time

Job summary

An exciting opportunity awaits as a part-time Receptionist at a bustling health center in Lerwick. This role is crucial in providing excellent customer service and support to a diverse patient population. You will thrive in a dynamic environment where no two days are alike, assisting with queries and administrative tasks. Enjoy the beauty of Shetland, known for its stunning landscapes and vibrant community, while contributing to essential healthcare services. If you are passionate about helping others and eager to grow in a supportive setting, this position is perfect for you.

Qualifications

• Experience in customer service and communication is essential.
• Typing skills and ability to manage queries from the public.

Responsibilities

• Answering queries from the public and typing letters.
• Providing support in a busy health center environment.

Skills

Customer Service

Communication Skills

Typing

Experience in GP Practice

Education

High School Diploma

Job description

Practice Receptionist – Lerwick Health Centre (Ref: 214495)

Substantive

Part Time 29.6 hours per week

Band 3 - Salary Range £26,869 - £28,998 per annum pro rata

Plus Distant Islands Allowance of £2,380 per annum pro rata

An opportunity has arisen for a Band 3 part-time Receptionist in the Lerwick Health Centre. The Lerwick Practice is a salaried General Practice, providing medical services to a population of approximately 8,600 patients.

In this busy and demanding post, you will find no two days the same – the Reception staff have a key role in answering queries from members of the public as well as typing letters and referrals. Previous experience of working in a GP Practice would be an advantage but training on the job will be given. The expected working pattern will be 08:30-17:00 on Monday, Wednesday, Thursday, and Friday.

Rise to the challenge and enjoy the opportunity - Shetland is a wonderful place to live and work. Shetland offers low pollution, low crime, excellent schools, great leisure facilities, unique wildlife, and amazing scenery, whilst still only a short flight away from the UK mainland. To find out more about living and working in Shetland, visit www.shetland.org and https://www.shetland.org/life.

You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of starting your role – details can be viewed at http://www.hcswtoolkit.nes.scot.nhs.uk/resources/hcsw-standards-and-codes/.

For an informal discussion, please contact Lisa Watt at 01595 743209 or Chris Maddison, Practice Manager, at 01595 693201.

Closing date for applications is 11/05/2025.

*This is a local advertisement; no relocation or interview expenses are applicable.

Please note that this post is not eligible for sponsorship according to current Gov.uk guidance. It is ESSENTIAL that you verify your right to work in the UK without sponsorship BEFORE applying. More information is available at here.

If you require assistance or encounter technical issues with your application, please email support at https://jobseekersupport.jobtrain.co.uk/support/home, including the vacancy reference number and “NHS Shetland” in the subject line.

Preferred candidates will be required to join or update the PVG Scheme prior to a formal offer of employment.

We promote equal opportunities and welcome applications from all community sections.