Practice Receptionist

NHS National Services Scotland; Lerwick; On-site; GBP 26,000 - 29,000; Part time

Job summary

An established healthcare provider is seeking a dedicated part-time Receptionist for their Lerwick Health Centre. This role offers a unique opportunity to work in a supportive environment, serving a community of approximately 8,600 patients. The successful candidate will be responsible for managing public inquiries, typing correspondence, and ensuring a smooth reception experience. With training provided, this position is ideal for those looking to start their careers in healthcare. Enjoy the benefits of working in a picturesque location with low pollution and excellent community facilities. If you're passionate about helping others and thrive in a busy setting, this role could be the perfect fit for you.

Qualifications

• Experience in a GP Practice is advantageous but not essential.
• Ability to answer queries and type letters and referrals.

Responsibilities

• Answer queries from the public in a busy reception environment.
• Type letters and referrals as part of daily tasks.

Skills

Customer Service

Communication Skills

Typing Skills

Education

High School Diploma

Tools

Microsoft Office

Job description

Practice Receptionist – Lerwick Health Centre (Ref: 214495)

Substantive

Part Time 29.6 hours per week

Band 3 - Salary Range £26,869 - £28,998 per annum pro rata

Plus Distant Islands Allowance of £2,380 per annum pro rata

An opportunity has arisen for a Band 3 part-time Receptionist in the Lerwick Health Centre. The Lerwick Practice is a salaried General Practice providing medical services to a population of approximately 8,600 patients.

In this busy and demanding role, you will answer queries from the public, type letters, and referrals. Previous experience in a GP Practice is advantageous but not essential, as training will be provided. The expected working pattern is 08:30-17:00 on Monday, Wednesday, Thursday, and Friday.

Sheltand offers a unique living environment with low pollution, low crime, excellent schools, leisure facilities, wildlife, and scenery, just a short flight from the UK mainland. More information can be found at www.shetland.org and https://www.shetland.org/life.

You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of starting. Details are available at http://www.hcswtoolkit.nes.scot.nhs.uk/resources/hcsw-standards-and-codes/.

For an informal discussion, contact Lisa Watt at 01595 743209 or Chris Maddison, Practice Manager, at 01595 693201.

Closing date for applications: 11/05/2025.

*This is a local advertisement; no relocation or interview expenses are available.

Please note that this post is not eligible for sponsorship, in line with current Gov.uk guidance. Ensure you have the right to work in the UK without sponsorship before applying. More info at here.

If you encounter technical issues with your application, email support at https://jobseekersupport.jobtrain.co.uk/support/home, including the vacancy reference and “NHS Shetland” in the subject.

Preferred candidates will need to join or update the PVG Scheme before a formal offer.

We promote equal opportunities and welcome applications from all communities.