Full Time customer care/dining area host - Shifts available are 7am-3pm and 3pm-10pm. Must be a[...]

TN United Kingdom; Blyth; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hospitality is seeking a Full-Time Customer Care Assistant to join their dynamic team in Blyth. This role is perfect for individuals who thrive in a fast-paced environment and enjoy engaging with customers. You will be the face of the restaurant, responsible for creating a welcoming atmosphere, addressing customer needs, and maintaining high cleanliness standards. With a commitment to core values like inclusion and community, this position offers a chance to make a real difference in customers' experiences while enjoying benefits like holiday pay and employee discounts. Join us and be part of a team that values every smile!

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Must be friendly, welcoming, and courteous.
• Effective communication skills are essential.

Responsibilities

• Engage with customers and ensure smooth operations.
• Maintain cleanliness standards and create a warm atmosphere.

Skills

Customer Engagement

Effective Communication

Attentive Listening

Teamwork

Education

High School Diploma

Job description

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Full Time customer care/dining area host - Shifts available are 7am-3pm and 3pm-10pm. Must be available to work both shifts with weekday and weekend availability., Blyth

Client:

Location:

Blyth, United Kingdom

Job Category:

Hospitality

EU work permit required:

Yes

Job Reference:

3c4cfd997f76

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

Job Description:

Overview

McDonald's is a globally recognised brand committed to core values: Serve, Inclusion, Integrity, Community, and Family. We aim to foster a safe, respectful, and inclusive workplace, provide quality jobs, and ensure opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities include welcoming children, handing out balloons, organising special events, attending to customers' needs, maintaining cleanliness standards, and creating a warm atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Working in a fast-paced, energetic environment, we seek individuals with a genuine smile and the ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behaviour should come naturally. Effective communication skills, including attentive listening, face-to-face verbal communication, and eye contact, are essential. Maintaining high energy levels while working efficiently and productively is also required.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top brands, and more.