Practice Receptionist

NHS Ayrshire & Arran; Lerwick; On-site; GBP 26,000 - 29,000; Part time

Job summary

An established health service provider is seeking a dedicated Practice Receptionist for their Lerwick Health Centre. This part-time role offers an opportunity to be a vital part of a team serving a diverse patient population. You'll engage with the community, manage inquiries, and support the administrative functions of a busy practice. With stunning surroundings and a supportive work environment, this position is perfect for those looking to make a difference in healthcare while enjoying the beauty of Shetland. Join a forward-thinking team and help enhance patient experiences in a rewarding role.

Qualifications

• Experience in a GP Practice is advantageous but not required.
• Ability to manage multiple tasks in a busy environment.

Responsibilities

• Answer queries from the public and manage reception duties.
• Type letters and referrals as needed.

Skills

Customer Service

Communication

Organizational Skills

Education

High School Diploma

Job description

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Practice Receptionist – Lerwick Health Centre (Ref: 214495)

Substantive

Part Time 29.6 hours per week

Band 3 - Salary Range £26,869 - £28,998 per annum pro rata

Plus Distant Islands Allowance of £2,380 per annum pro rata

An opportunity has arisen for a Band 3 part-time Receptionist in the Lerwick Health Centre. The Lerwick Practice is a salaried General Practice, providing medical services to a population of approximately 8,600 patients.

In this busy and demanding post, you will find no two days the same – the Reception staff have a key role in answering queries from members of the public as well as typing letters and referrals. Previous experience of working in a GP Practice would be an advantage but training on the job will be given. The expected working pattern will be 0830-1700 Monday, Wednesday, Thursday and Friday

Rise to the challenge and enjoy the opportunity - Shetland is a wonderful place to live and work. Shetland offers low pollution, low crime, excellent schools, great leisure facilities, unique wildlife and amazing scenery, whilst still only a short flight away from the UK mainland. To find out more about living and working in Shetland go to www.shetland.org and/or https://www.shetland.org/life

You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of commencing your role – details can be viewed on http://www.hcswtoolkit.nes.scot.nhs.uk/resources/hcsw-standards-and-codes/

For an informal discussion, please contact Lisa Watt on 01595 743209 or Chris Maddison, Practice Manager on 01595 693201.

Closing date for receipt of applications is 11/05/2025

• This is a local advertisement and no relocation or interview expenses are applicable.
  
  

Please note that this post is not eligible for sponsorship in line with current Gov.uk guidance. It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK without the need for sponsorship BEFORE submitting any applications. Further information can be found here

If you require assistance or encounter any technical issues with your application, please e-mail support at https://jobseekersupport.jobtrain.co.uk/support/home including the vacancy reference number and “NHS Shetland” in the subject line.

Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made.

In promoting equal opportunities, we welcome applications from all sections of the community.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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Brae, Scotland, United Kingdom 5 days ago

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