HT Practice is recruiting a Group Manager to hold overall operational responsibility for its four-site general practice group, reporting to the Partners. The post covers leading the practice managers and clinical leads, HR and payroll, finance and NHS income, CQC readiness, premises and patient list growth. Based at one of the four sites, the role involves travelling between all of them, which sit within a 10-minute drive of each other. Candidates need senior practice management experience and a full driving licence with access to a vehicle.
What the job involves
- Overall operational responsibility for the multi-site group, leading the Practice Managers and management support team
- Coordinating GP and clinical leads so clinical and operational priorities are aligned
- Group-wide governance and CQC readiness, including internal audits and mock inspections
- Overall HR across the group, including recruitment, performance, absence, disciplinary and grievance
- Submitting monthly payroll, ensuring accuracy and compliance
- Financial management, budgets and forecasting, and oversight of NHS income such as QOF and enhanced services
- Oversight of local and direct enhanced services against agreed targets
- Monitoring KPIs and scorecards and driving improvement across sites
- Premises management across four sites, including health and safety, fire safety and building compliance
- Managing contractors, leases, landlords and capital projects
- Leading the growth strategy, including patient list growth and marketing
- Reporting to the Partners on group performance, risks and progress
What’s required
Experience
- Experience as a Practice Manager or senior manager in a GP surgery or similar healthcare setting
- Experience leading managers or multi-site teams
- Experience managing finances, NHS claims, payroll and budgets
- Experience of HR processes, including recruitment, performance management and employee relations
- Experience managing premises or facilities
Skills & knowledge
- Familiarity with CQC compliance, policy management and inspection preparation
- Experience using clinical systems such as EMIS or Docman, and Microsoft Office
Checks & eligibility
- Full driving licence with access to a vehicle
Other
- Ability and willingness to travel between all four sites
Nice to have
- Experience of managing multi-site GP practices
- Experience of practice mergers, expansion or growth projects
- Knowledge of PCN structures and ICB commissioning
- Degree-level education
- CMI, ILM or other management or leadership qualification
- Strong understanding of NHS general practice contracts and funding
- Experience of working with ICBs, PCNs and other external organisations
- Experience of employment law
What’s offered