Practice Administrator - Lovely Architecture Firm!

Anderson Hoare Limited; London; On-site; GBP 32,000 - 36,000; Full time

Job summary

A small to medium-sized architecture firm in South West London is seeking a Practice Administrator to be the first point of contact. Responsibilities include managing calls, welcoming guests, and providing administrative support to the team. Ideal candidates will demonstrate strong attention to detail, excellent communication skills, and proficiency in Microsoft Office. The role offers a salary between £32,000 - £36,000 DOE plus benefits, with a requirement for 5 days in the office and working hours from 9:30 am to 6 pm.

Benefits

Great benefits

Responsibilities

• Answer and monitor calls, forwarding them to the relevant person.
• Welcome guests and show them to the meeting room.
• Keep the reception desk tidy at all times.
• Receive, sort and scan incoming post for the team.
• Manage and forward emails from the general inbox.
• Assist teams with administration duties: copying, filing, printing.
• Control documents within the Document Management System.
• Process expenses and team purchases.
• Arrange and facilitate professional development programmes.
• Order stationery and office supplies.
• Ensure meeting rooms are clean and ready for clients.
• Arrange office maintenance as required.
• Assist with IT issues and liaise with external support.
• Maintain and update the office website and social media.
• Arrange and facilitate office socials.
• Handle confidential matters with discretion.

Skills

Strong attention to detail

Excellent written and verbal communication skills

Problem-solving ability

Team-oriented

Adaptable to different behaviours and working styles

Ability to build and maintain client relationships

Discretion and professionalism

Proficient in Outlook

Proficient in Microsoft Office

Job description

Overview

A fantastic small to medium-sized architecture firm based in South West London is looking for a Practice Administrator to join the team. This role will be the first point of contact and the face of the office, including welcoming clients and handling initial enquiries in a friendly, professional manner. It is a varied role, supporting a team of architects. The role will play a vital part in the day-to-day responsibilities of the team, working closely with colleagues to ensure efficiency across the office.

Main Job Functions

• Answer and monitor calls, forwarding them to the relevant person as required and take accurate messages.
• Welcome guests, show them to the meeting room and offer refreshments on arrival.
• Keep the reception desk tidy at all times.
• Receive, sort and scan incoming post for the team.
• Manage and forward emails that come into the general inbox.
• Assist teams with administration duties, such as copying, filing, printing, etc.
• Document control within the Document Management System (DMS).
• Process expenses and team purchases, including courses and training.
• Arrange and facilitate professional development programmes and events run by the company
• Order stationery and office supplies in line with budget.
• Ensure meeting rooms are clean and ready for clients/visitors - tables clear, water refreshed, glasses clean, etc.
• Arrange office maintenance as required.
• Assist with IT issues and liaise with external support providers.
• Maintain and update the office website and social media platforms (e.g., Twitter, LinkedIn).
• Arrange and facilitate office socials.
• Handle confidential matters with discretion.
• Undertake any other duties as required for the smooth running of the office.

Skills and Experience Required

• Strong attention to detail and organisational skills.
• Confident, with excellent written and verbal communication skills.
• Problem-solving ability.
• Team-oriented, with a willingness to support colleagues.
• Adaptable to different behaviours and working styles.
• Ability to build and maintain good client relationships.
• Discretion and professionalism at all times.
• Proficient in Outlook (email and calendars), proficient in Microsoft Office (Word, Excel, etc.).

Salary: £32,000 - £36,000 DOE + great benefits. This role is 9:30 am-6 pm and requires 5 days a week in the office.