Powertrain Aftersales Warranty Advisor

TieTalent; Ely; On-site; GBP 25,000 - 35,000; Full time

Job summary

An automotive aftermarket leader in Ely is seeking a Powertrain Aftersales Advisor. This role involves managing warranty claims, providing exceptional customer service, and requires a strong technical knowledge of engines and gearboxes. The ideal candidate will possess previous industry experience, keen attention to detail, and a proactive approach to problem-solving. This position operates Monday to Friday from 08:00 to 17:30.

Qualifications

• Good technical knowledge of engines, gearboxes, and turbos.
• Extremely high attention to detail.
• Previous automotive industry experience is essential.
• A positive proactive attitude and ability to identify solutions.

Responsibilities

• Control and process warranty claims from start to finish.
• Provide outstanding customer service.
• Offer information and advice to customers and suppliers.
• Create warranty reports and supply replacement products.

Skills

Technical knowledge of engines, gearboxes and turbos

Attention to detail

Customer service skills

Problem-solving skills

Positive attitude

Job description

An automotive aftermarket leader in Ely is seeking a Powertrain Aftersales Advisor. This role involves managing warranty claims, providing exceptional customer service, and requires a strong technical knowledge of engines and gearboxes. The ideal candidate will possess previous industry experience, keen attention to detail, and a proactive approach to problem-solving. This position operates Monday to Friday from 08:00 to 17:30.