Aftermarket Sales Executive: Contracts & Warranties Growth

MasterMover; Chichester; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary with performance bonuses

Exciting benefits package

Opportunities for personal development

Collaborative team culture

Autonomy and recognition of success

Job summary

A leading machinery manufacturing company in Derby is seeking a dedicated After-Sales Coordinator. In this role, you will engage with customers to drive contract and warranty sales, serve as a liaison between customers and the service team, and support customer retention efforts. The ideal candidate has strong commercial awareness and proven experience in customer service. Competitive salary and performance bonuses are offered.

Qualifications

• Strong commercial awareness with a sales-first mindset.
• Proven customer service experience in a fast-paced environment.
• Confident communicator with excellent interpersonal skills.
• Skilled in identifying upsell opportunities and closing sales.
• Organised, proactive, and self-motivated.

Responsibilities

• Act as the first point of contact for new customers post-purchase.
• Drive revenue growth by promoting and selling service contracts.
• Ensure clear communication and issue resolution between customers and services.
• Assist with customer queries and service control coordination.
• Support existing customers with their ongoing service needs.

Skills

Commercial awareness

Customer service experience

Confident communicator

Sales closing skills

Organised and self-motivated

Job description

A leading machinery manufacturing company in Derby is seeking a dedicated After-Sales Coordinator. In this role, you will engage with customers to drive contract and warranty sales, serve as a liaison between customers and the service team, and support customer retention efforts. The ideal candidate has strong commercial awareness and proven experience in customer service. Competitive salary and performance bonuses are offered.