Warranty Advisor - Basingstoke

Silcom Recruitment; Basingstoke; On-site; GBP 15,000 - 25,000; Full time

Job summary

Silcom Recruitment Limited has an opportunity for an experienced Warranty Advisor based in Basingstoke. You will join a well-established dealer group, with the option for full-time or part-time employment and reporting to the Aftersales Manager.

You will be responsible for the management, submission and reconciliation of all vehicle warranty claims, with attention to workshop processes and warranty knowledge. The role includes daily monitoring of reports and timely closing of claims.

Qualifications

• Sound understanding of motor vehicle workshop processes.
• Preferable knowledge of warranty management.
• Experience with warranty claims submission and reconciliation.

Responsibilities

• Manage, submit and reconcile all vehicle warranty claims.
• Ensure claims are closed within timescales.
• Monitor daily, weekly and monthly warranty reports.
• Work with Aftersales Manager to optimize processes.
• Preferably experience at workshop controller or warranty executive level.

Skills

Warranty claims

Workshop processes

Automotive knowledge

Job description

The Role:

An opportunity has arisenfor an experienced Warranty Advisor to join a very established dealer group, based in Basingstoke. Working as part of a team, my client will also consider someone full time or part time. Reporting to the Aftersales Manager, you will be responsible for the following:

Duties will include:

You will be responsible for management, submission and reconciliation of all vehicles warranty claims

Sound understanding of motor vehicle workshop processes and preferably with knowledge of warranty management

Submit accurate warranty and goodwill claims on a daily and weekly basis, closing all completed claims within the timescales allowed

Monitor daily, weekly and monthly warranty reports

Ideally you will have automotive workshop experience preferably at workshop controller or warranty executive level

The Package:

Up to £25,000 Basic Salary + Company performance bonus + great company benefits.

Monday to Friday flexible hours

Full time - 37.5 hour working week.

Part time - 25 hour working week across 3 or 5 days.