Post Office Manager Mains (L1) - Brackenvale PO

Henderson Group; Antrim; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading foodservice provider in Northern Ireland is seeking a Post Office Manager to efficiently run daily operations and ensure high customer service standards. The ideal candidate will lead a team, handle cash, and contribute to sales growth. This full-time role involves 40 hours weekly with some flexibility required. Attractive pay and benefits are provided including discounts and employee assistance programs.

Benefits

Employee assistance programme

Discount scheme throughout UK/Ireland

Staff discount at SPAR/EUROSPAR stores

Qualifications

• Customer focused with the ability to lead a team.
• Excellent written and verbal communication skills.
• Experience in cash handling and sales.
• Back office administrative experience required.

Responsibilities

• Ensure efficient running of the Post Office daily.
• Maximize sales and profit while minimizing loss.
• Serve customers according to company procedures.
• Handle and balance cash accurately.
• Complete administration duties as required.
• Ensure outstanding customer care.

Skills

Customer focused

Leadership

Excellent communication skills (written and verbal)

Cash handling experience

Sales experience

Back office administration

Education

Good standard of education

Tools

Microsoft Office

Job description

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Post Office Manager Mains (L1)
£13.49 per hour & great benefits.
Full-time position available at 40 hours per week, working within the hours of Monday to Saturday, 9.00am to 5.30pm, with a degree of flexibility required.

EUROSPAR Brackenvale - 520 Saintfield Road, Belfast, Belfast, Antrim, BT8 8EU

Who are we?

Henderson Group are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024.

We're an Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.

A look into the role

Reporting to the Store Management Team, you will be responsible for the efficient running of the Post Office daily, ensuring that a high standard of customer service is achieved at all times.

As Post Office Manager you will be required to;

• Maximise sales and profit, and minimize loss, by carrying out allocated tasks in order to contribute to the continuous improvement of the Post Office and its staff.
• Serve customers according to the company procedures on customer satisfaction, leading in the successful daily operation of the Post Office branch.
• Handle & Balance cash accurately.
• Complete administration duties as required.
• Ensure an outstanding level of customer care at all times.
• Travel to other Post Office branches may be required as part of the job role.
• Complete other duties as required for the role.

Skills for Success

• The ideal candidate will be customer focused with the ability to lead a team as well as possess excellent written and verbal communication skills.
• Cash handling experience.
• Previous experience in sales/active selling as well as working towards sales targets.
• Back office administrative experience.

Desirable Criteria

• A good standard of education.
• Working knowledge of Microsoft Office package.

Applicants should note that based on the response, the company may increase the shortlisting criteria.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition - We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First - We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork - We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity - We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.
You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

Working Hours

Full-time position available at 40 hours per week, working within the hours of Monday to Saturday, 9.00am to 5.30pm, with a degree of flexibility required.

Completed applications must be submitted online by midnight on Tuesday 25th November.

*Communication on the progress of your application will be made via email and the career site, therefore please check regularly.

We are an equal opportunities employer.