Porter/Security Operative

St Monica Trust; United Kingdom; On-site; GBP 28,000 - 30,000; Full time

Job summary

St Monica Trust is seeking a Village Porter to help safeguard residents and staff across our sites. You will be the first point of contact for visitors, respond to incidents, monitor CCTV and support reassurance patrols.

A driving licence is required for site mobility, and you should be able to communicate clearly and calmly in emergencies. We value friendly, alert individuals with basic health and safety knowledge and good computing skills who can adapt to a varied, hands-on role.

Qualifications

• Basic knowledge of health and safety and fire safety.
• Basic computer skills and ability to use simple software.
• Excellent written and verbal communication, and prompt decision-making in emergencies.
• Must be chatty, personable and always on alert.
• Understanding of older people's needs and the ability to drive.

Responsibilities

• Safely manage site access for residents, staff and visitors.
• Respond to incidents, fire alarms and reassurance patrols.
• Monitor CCTV and handle incoming calls.
• Keep the team informed of events and incidents.
• Drive as required by site operations.

Skills

Health & safety knowledge

Basic computer skills

Clear written and verbal communication

Chatty and personable

Alert and responsive

Job description

Are you passionate about providing a great service? Are you flexible? Do you share our values? Do you enjoy working with a great team? If you're nodding, then we hope you'll consider applying to join our team.

Village Porters at St Monica Trust undertake a valuable and varied role. They ensure the safety of our residents, staff and external visitors, they respond to incidents and emergencies, and they play their part in the successful day to day running of our service.

The Village Porters are normally the first point of contact at any of our sites.They're the ones you'll speak to when you call to gain entry to buildings or meet out-and-about on reassurance patrols. They are known among our residents and staff as having knowledge about our services, buildings and events. Our residents get to know our Village Porters by name and vice versa. A resident sums up their role - "they do the things that happen behind the scenes and can turn their hands to anything..."

What we're looking for:

The role of Village Porter will deal with anyone coming onto site, closely followed by responding to incidents, fire alarms, reassurance patrols, monitor CCTV and phone calls - as such, basic knowledge of health & safety/fire is essential and basic computer skills. Keeping the team informed of events and incidents is crucial - we'll be looking for clear written and verbal communication skills and the ability to act promptly and effectively in an emergency. Our Village Porters tell us that you must be "chatty and personable" and "always on alert".

Due to the nature of the services we provide at St Monica Trust, we will also be looking for an understanding of older people's needs. Additionally, the wide range of tasks associated with this role (as outlined in the role profile) will require a good level of practical skills and a full UK driving license.

£13.64 per hour, plus enhancements of £1 on weekend and nights; working 8 hour shifts, 40 hours a week, 6am to 2pm or 2 to 10pm and 10pm to 6am on a 7 week rolling rota.

Salary Ranges:

£28,371.20 - £29,764.80

Time Type:

Full time

If you have any queries please email our Recruitment Team - [e-mail]

Salary Ranges:

£28,371.20 - £29,764.80

Time Type:

Full time

If you have any queries please email our Recruitment Team - [e-mail]