Porter

Compass Group PLC; Dacorum; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading catering and support services company in the UK is seeking a dedicated Porter to maintain high standards of cleanliness and customer care. This full-time role involves assisting staff, handling reception duties, and ensuring safety. Ideal candidates should possess strong communication skills and experience in customer service, with opportunities for career growth in a diverse work environment.

Benefits

Competitive pay

Great perks

Opportunities for learning and development

Qualifications

• Experience delivering high quality customer care.
• Ability to work under pressure and manage changing priorities.
• Strong communication and relationship-building skills.

Responsibilities

• Keep the lobby and other public areas clean and tidy.
• Assist in setting up rooms or moving furniture.
• Handle reception duties like booking theatre tickets.
• Respond to customer requests and run errands.
• Ensure safety by managing signage for wet floors.

Skills

Customer care

Communication

Adaptability

Timekeeping

Decision making

Job description

We’re currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 35 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Qualifications

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!