Pool & Activities Leader – Guest Experience & Team Growth

Haven Leisure Ltd; United Kingdom; Vor Ort; GBP 28.000 - 40.000; Vollzeit

Benefits dieser Stelle

Onsite accommodation (T&Cs apply)

Up to 10% Annual Bonus

Exclusive team perks: 50% off on-park,

Zusammenfassung

Haven Leisure Ltd is seeking an Activities & Pool Manager to lead a dynamic team in delivering memorable guest experiences. You will manage the activities programme and pool operations, balancing hands-on leadership with strategy to drive performance and service excellence.

The role requires strong leadership, budgeting know-how, and a proactive approach to safety and guest satisfaction in a fast-paced leisure environment.

Qualifikationen

• Experience leading teams in a leisure, sports, or hospitality setting.
• Strong leadership and communication skills.
• Budgeting and financial management experience.
• Ability to schedule, prioritise, and manage multiple tasks in a fast-paced environment.
• Health and safety knowledge and compliance adherence.

Aufgaben

• Lead and motivate the activities and pool team to deliver exceptional experiences.
• Own guest experiences by addressing concerns and driving improvements.
• Oversee operations including scheduling, budgets and resources while ensuring safety and compliance.
• Troubleshoot issues quickly and mentor team members for growth.

Kenntnisse

Leadership

Communication

Budgeting

Scheduling

Guest service

Safety

Problem-solving

Multi-tasking

Jobbeschreibung

Haven Leisure Ltd is seeking an Activities & Pool Manager to lead a dynamic team in delivering memorable guest experiences. You will manage the activities programme and pool operations, balancing hands-on leadership with strategy to drive performance and service excellence.

The role requires strong leadership, budgeting know-how, and a proactive approach to safety and guest satisfaction in a fast-paced leisure environment.