Plumbing Engineer - Coventry

HomeServe Membership Ltd; Coventry; On-site; GBP 34,000 - 39,000; Full time

Job summary

A leading home services provider in Coventry is seeking Plumbing Engineers to maintain and repair plumbing systems in customer homes. The ideal candidate will possess Level 2 plumbing qualifications, customer service skills, and experience in domestic plumbing. This full-time role includes a competitive salary between £34,800 and £38,950, a £1,500 guaranteed bonus in the first year, and various benefits, including overtime pay. Training and development opportunities are also provided for all employees.

Benefits

Guaranteed first-year bonus

Additional paid overtime

Pension scheme with Income Protection

33 days annual leave

Employee assistance programme

Company van with fuel card

Access to training facility and coaches

Qualifications

• 1st and 2nd-fix plumbing experience required.
• Experience working as a plumber in domestic housing essential.
• Full UK driving license with no more than 6 penalty points.

Responsibilities

• Maintain and repair plumbing systems in customer homes.
• Provide excellent customer service to enhance reputation.
• Participate in extensive training programme.

Skills

Excellent customer service

Proactive attitude

Problem-solving skills

Attention to detail

Education

Level 2 in Plumbing

Job description

HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry‑leading service and help us enhance our reputation, whilst driving customer growth. To help you settle into your career at HomeServe, you will undertake our extensive training programme.

Training Program

• Week 1 – Attend Home Office in Walsall Monday‑Friday covering HomeServe, health and safety and receiving tools and equipment.
• Week 2 – Buddy up with an experienced HomeServe Plumbing Engineer.
• Geographically appropriate: accommodation and meal allowance paid for during induction.

Requirements

• Level 2 in Plumbing (certificates provided).
• 1st and 2nd‑fix plumbing experience.
• Experience working as a plumber in domestic housing.
• Full UK driving licence with no more than 6 penalty points.
• Excellent customer service.
• Proactive, 'can do' attitude.
• Keen eye for detail and problem‑solving skills.

About HomeServe

At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. HomeServe has over 30 years of experience taking care of the nation's homes – from home emergency cover to one‑off repairs, we're here 24/7. It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first.

Location and Working Hours

• Location: Coventry.
• Full Time – 40 hours per week, including some weekend, evening and bank holiday work.

Salary and Benefits

• Salary: £34,800 – £38,950 (dependent on experience) + £1,500 guaranteed bonus in first year.
• Additional paid overtime.
• Great pension scheme including Income Protection Cover.
• 33 days annual leave (including bank holidays) with option to buy, sell or carry over up to an additional week.
• Up to £2,500 Smart Tech and Home Improvements salary sacrifices (Ikea, Currys, etc.).
• Free HomeServe Cover 8 policy.
• Employee assistance programme.
• Company van with fuel card.
• Use of company tools, uniform and PPE.
• Access to private award‑winning training facility and team of field‑based coaches.
• Learning and development opportunities.
• Monthly breakfast meetings to share best practices and monthly reviews with line manager.