PLANNING COORDINATOR

Probe Technical Recruitment; East Midlands; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading recruitment firm seeks a Planning Coordinator in East Midlands. This role emphasizes customer care and requires strong organizational skills. Responsibilities include liaising with partners for product installations, managing documentation, and ensuring a positive installation experience. A genuine passion for helping people and a strong attention to detail are essential. Enjoy competitive pay and benefits in a dynamic environment.

Benefits

£25,000 - £26,000 salary

37.5 hours per week

23 days holiday plus bank holidays

Life insurance

Employee Assistance Programme

Qualifications

• Excellent customer service and organization skills.
• Self-management with a positive attitude.
• Confidence using Microsoft Excel and Word.

Responsibilities

• Liaise with installation partners and customers for product installations.
• Plan and organize installations using the business system.
• Complete documentation accurately and provide to relevant parties.

Skills

Customer service

Organizational skills

Self-management

Telephone manner

Passion for helping people

Microsoft Excel

Attention to detail

Logical thinking

Tools

Microsoft Word

Email

Job description

Job Description

This is a fantastic opportunity to join a leading business who are in a period of exciting growth. They are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.

Planning Coordinator Pay, Hours and Benefits

• £25,000 - £26,000 (possibly negotiable)
• 37.5 hours per week, Monday – Friday, 9:00am – 5:00pm
• 23 days holiday plus bank holidays
• Life insurance cover
• Employee Assistance Programme

The Planning Coordinator role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.

Planning Coordinator Role Overview

If you are looking for a job where you can genuinely go home at the end of the day saying that you’ve made a positive difference to someone’s life, then this is the role for you! This is a role with a family-owned business who are expanding in the UK and internationally. Customer Care / the Customer Experience is key to this role - you will have the opportunity to see customers through the whole process to a successful outcome.

Planning Coordinator Candidate Requirements

• A planning professional with excellent customer service and great organisational skills
• Self-management with a ‘can do’ attitude
• Excellent telephone manner
• A genuine passion for helping people
• Confidence using Microsoft Excel, Word, internet & email
• Accuracy and attention to detail
• Logical approach
• Able to work to agreed process & procedures to meet and excel customer expectations

Planning Coordinator Key Responsibilities

• Liaising with installation partners and customers to arrange installation of products
• Planning and organising installations using our business system
• Completing all documentation with the highest levels of accuracy and providing this to the relevant parties
• Dealing with queries relating to installation and finding solutions
• Dispatch and track products and update stakeholders of any issues
• Maximising opportunities for installations
• Ensuring all documentation is received following installations and actioned

Please Note : Candidates must have the right to live and work in the UK.

Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.

If you believe that your skills and experience match what we are looking for please call me or apply and I will be in touch.

Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me have an informal, confidential chat.