Social Housing Repairs Planner – Awaab’s Law

Niyaa People; Cannock; Hybrid; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Immediate start

Job summary

Niyaa People is recruiting a Social Housing Repairs Planner – Awaab’s Law for a Cannock-based role. You will coordinate responsive repairs, manage operative schedules and liaise with contractors and internal teams to ensure timely repairs for residents.

The role requires previous experience in social housing repairs planning, a solid understanding of Awaab’s Law, and the ability to prioritise damp and mould hazard repairs. Hybrid working may apply after training; immediate start available.

Qualifications

• Experience in social housing repairs planning and scheduling is essential.
• Good working knowledge of Awaab’s Law and its implications for repairs.
• Understanding damp and mould hazards and statutory timescales.

Responsibilities

• Plan and schedule responsive repairs and maintenance across social housing properties.
• Coordinate in-house operatives and external contractors to meet timescales.
• Manage diaries, allocate jobs and arrange appointments.
• Schedule damp and mould inspections and remedial works per priorities.
• Update repairs and housing management systems accurately.
• Monitor progress and escalate delays when needed.
• Liaise with contractors, operatives, surveyors and internal teams to resolve scheduling issues.

Skills

Scheduling

Planning

Coordination

Organisational skills

Communication

IT systems

Tools

Housing management systems

NEC Housing (advantage)

Job description

Join a well-established Housing Association in a key role supporting the delivery of an efficient and customer-focused repairs and maintenance service. This is an excellent opportunity for an experienced Social Housing Repairs Planner – Awaab’s Law to coordinate responsive repairs, manage operative schedules and help ensure residents receive a timely and reliable service.

Based in Cannock, you’ll coordinate and schedule repairs and maintenance works, working closely with in-house operatives, contractors and internal teams to ensure repairs are completed within agreed timescales. This is a busy and varied role suited to someone who is highly organised, proactive and experienced in social housing repairs planning and scheduling.

Previous social housing repairs planning experience and a good working knowledge of Awaab’s Law are essential.

• Planning and scheduling responsive repairs and maintenance works across social housing properties.
• Coordinating in-house operatives and external contractors to ensure repairs are completed within agreed timescales.
• Managing operative and contractor diaries, allocating jobs and arranging appointments.
• Scheduling damp and mould inspections and remedial works, ensuring appropriate priorities and deadlines are followed.
• Applying knowledge of Awaab’s Law and the requirements for investigating and addressing damp and mould hazards.
• Monitoring outstanding repairs and proactively chasing updates.
• Liaising with contractors, operatives, surveyors and internal teams to resolve scheduling issues.
• Updating repairs and housing management systems accurately.
• Monitoring repair progress and escalating delays where necessary.
• Ensuring work orders, appointments and property records are kept up to date.
• Responding to changing priorities and rearranging appointments where required.

I’d love to speak to anyone who has:

• Previous social housing repairs planning and scheduling experience – essential.
• A good working knowledge of Awaab’s Law and its implications for social housing repairs – essential.
• An understanding of damp and mould hazards, relevant legislation, repair priorities and statutory timescales – essential.
• Direct experience planning or coordinating repairs within a social housing environment.
• Experience coordinating in-house operatives, contractors or maintenance works.
• Experience scheduling damp and mould inspections, remedial works or related repairs.
• Strong scheduling, coordination and organisational skills.
• Excellent communication skills and the confidence to liaise with contractors and internal stakeholders.
• Good attention to detail and accurate administrative skills.
• Good IT skills and experience using repairs or housing management systems.
• NEC Housing experience would be advantageous but is not essential.
• The ability to manage a busy workload and prioritise competing demands.

Key requirements for this Social Housing Repairs Planner – Awaab’s Law role:

• Previous social housing repairs planning and scheduling experience is essential.
• Good working knowledge of Awaab’s Law is essential.
• Understanding of damp and mould hazards, scheduling requirements and statutory timescales.
• Experience coordinating responsive repairs and working with in-house operatives and/or contractors.
• Experience using repairs or housing management systems.

The role is offering:

• £17.00 per hour.
• A 12-week temporary contract.
• Monday–Friday, 8:00am–4:00pm.
• Full-time, office-based working in Cannock initially.
• The opportunity to work one day from home once fully trained.
• An immediate start.
• The opportunity to support a busy housing repairs and maintenance team.

Please note:

This Social Housing Repairs Planner – Awaab’s Law position requires previous social housing repairs planning and scheduling experience, alongside a good working knowledge of Awaab’s Law and its requirements relating to damp and mould hazards.