Repairs Planner

Niyaa People Ltd; Manchester; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Niyaa People Ltd is seeking a Repairs Planner to join a Stockport-based housing team on a temporary-to-permanent basis. The role coordinates housing repairs from initial notification through to completion, with a view to a permanent position after the temporary period.

You will manage incoming repair requests, arrange inspections and works, monitor progress, and ensure actions are followed up within required timescales.

Qualifications

• Organised with excellent attention to detail.
• Able to manage multiple deadlines and a busy workload.
• Experience in administration, repairs coordination or housing environment.

Responsibilities

• Manage repairs inbox and coordinate incoming repair requests.
• Raise repair jobs and schedule inspections and appointments.
• Coordinate with inspectors, contractors, residents and internal teams.
• Monitor repairs from report to completion.
• Track outstanding jobs and chase overdue actions.
• Maintain accurate records and update systems.

Skills

Organised

Attention to detail

Time management

Communication

Administrative support

Housing repairs experience

Job description

We are currently recruiting for a Repairs Planner to join a Stockport-based housing team on a temporary-to-permanent basis.

This is an excellent opportunity for an organised and proactive individual looking to build a long-term career within a housing repairs environment. The successful candidate will play a key role in coordinating housing repairs from initial notification through to completion, with the opportunity to move into a permanent position following a successful temporary period.

You will manage incoming repair requests, arrange inspections and works, monitor progress and ensure outstanding actions are followed up within required timescales.

This is a busy, process-driven role suited to someone who is highly organised, proactive and confident managing multiple repairs, cases and deadlines.

Key Responsibilities of a Repairs Planner:

• Manage the repairs inbox and coordinate incoming repair requests.
• Raise repair jobs and schedule inspections and appointments.
• Coordinate with inspectors, contractors, residents and internal housing teams.
• Monitor repairs from initial report through to completion.
• Support the team in ensuring cases are managed in line with Awaab’s Law requirements and statutory timescales.
• Track outstanding jobs and proactively chase overdue inspections, works and actions.
• Maintain accurate records and update systems to ensure cases are progressed and closed correctly.
• Identify delays or issues within the repairs process and elevate where appropriate.
• Ensure repairs are managed in line with relevant processes, service standards and statutory timescales.
• Provide general administrative and coordination support to the housing repairs team.

About You:

• Highly organised with excellent attention to detail.
• Confident managing a busy workload and multiple deadlines.
• Proactive in monitoring cases and following up outstanding actions.
• Comfortable using databases, email inboxes and administrative systems.
• A clear and confident communicator.
• Reliable and able to work consistently from the office.
• Experienced in administration, repairs coordination, housing or a similar process-driven environment.
• Ideally experienced within a local authority or social housing environment, although this is not essential.
• Willing to learn about damp and mould, Awaab’s Law and housing repairs processes.

Contract & Working Hours:

Temporary to permanent opportunity

Initial temporary period with a permanent position after 12 weeks

Location: Stockport

Hybrid working