Photocopier Field Service Engineer

N F Resourcing; Tyseley; On-site; GBP 27,000 - 32,000; Full time

Job summary

A respected print solutions provider in the West Midlands is seeking a Field Service Engineer with expertise in MFDs and photocopiers. In this role, you will respond to service calls, diagnose and repair equipment, complete preventative maintenance, and collaborate with support teams. Ideal candidates will have strong fault‑finding skills, effective time management, and a customer-first approach, along with a full UK driving licence. A competitive package with a salary up to £32,000 and additional benefits is offered.

Benefits

Company Car

Mobile Phone

Laptop

Pension Scheme

Private Healthcare

25 Days Holiday (rising to 28)

Qualifications

• Proven experience supporting MFDs / photocopiers.
• Strong fault‑finding and diagnostic skills.
• Ability to work independently.

Responsibilities

• Responding to service calls for MFD repairs.
• Diagnosing and repairing faults effectively.
• Completing scheduled preventative maintenance.

Skills

Experience supporting MFDs / photocopiers

Fault‑finding and diagnostic skills

Excellent communication and customer service skills

Time management skills across multiple sites

Proactive mindset

Job description

Field Service Engineer - Photocopiers

Location: West Midlands

Are you an experienced Field Service Engineer with a MFD / photocopiers exposure? This is a superb opportunity to join a respected and forward‑thinking print solutions provider, supporting a diverse client base across the West Midlands.

You'll be part of a professional service team known for its technical excellence and customer‑first approach, delivering expert maintenance, fault diagnosis, and installations for premium print technology.

Responsibilities

• Responding to service calls and performing repairs on MFD equipment
• Diagnosing faults and carrying out effective repairs through cleaning, adjustment, or part replacement
• Completing scheduled preventative maintenance to minimise downtime
• Installing new devices and ensuring optimal performance and customer satisfaction
• Escalating complex issues and collaborating with technical support teams
• Maintaining accurate service records and documentation

Ideal Candidate Profile

We're looking for a confident, technically skilled engineer who thrives in a fast‑paced field environment and takes pride in delivering exceptional service.

Key Skills & Experience

• Proven experience supporting MFDs / photocopiers
• Strong fault‑finding and diagnostic skills
• Excellent communication and customer service skills
• Ability to work independently and manage time effectively across multiple client sites
• A proactive mindset with a commitment to continuous learning and technical development
• Full UK driving licence

Package

• Up to £32,000 + Bonus
• Company Car, Mobile Phone, Laptop
• Pension Scheme
• Private Healthcare
• 25 Days Holiday (rising to 28)

How to Apply

Click the link below to submit your CV for consideration