Phone-Based Sales Exec — Relationship Growth + Profit Share

Netbox Recruitment Ltd; Broadland; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Annual profit share up to £3,000

Job summary

Netbox Recruitment Ltd is recruiting a Phone-Based Sales Executive to join its Norwich team. You will handle customer enquiries by phone and email, source products, prepare quotations and process orders, while building lasting relationships with accounts.

You'll identify upselling and new business opportunities, reconnect with lapsed customers and negotiate with suppliers. The role emphasizes great service over aggressive targets and offers a base salary plus a profit share.

Qualifications

• Enjoy talking to people and solving problems.
• Customer-first attitude and proactive approach.
• Strong communication skills and commercial awareness.
• Experience in nuts, bolts, fixings or related industrial supplies is preferred.

Responsibilities

• Handle customer enquiries by phone and email.
• Source products, prepare quotations and process orders.
• Build relationships and develop existing accounts.
• Identify upselling, cross-selling and new business opportunities.
• Reconnect with lapsed customers and resolve queries.

Skills

Phone-based sales

Customer service

Relationship management

Upselling opportunities

Negotiation

Job description

Netbox Recruitment Ltd is recruiting a Phone-Based Sales Executive to join its Norwich team. You will handle customer enquiries by phone and email, source products, prepare quotations and process orders, while building lasting relationships with accounts.

You'll identify upselling and new business opportunities, reconnect with lapsed customers and negotiate with suppliers. The role emphasizes great service over aggressive targets and offers a base salary plus a profit share.