Phone-Based Sales Executive

Netbox Recruitment Ltd; Norwich; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Profit share

Close-knit team

No pressure targets

Job summary

Netbox Recruitment Ltd is assisting a Norwich-based supplier to recruit a Phone-Based Sales Executive. You will handle customer enquiries by phone and email, source products, prepare quotations and process orders, while building relationships and growing existing accounts.

This varied role emphasizes excellent service over aggressive targets, with a salary of up to £33,000 plus a annual profit share of up to £3,000 and a close-knit four-person team.

Qualifications

• Excellent communication skills and a customer-first attitude.
• Ability to build relationships and spot sales opportunities.
• Experience in handling enquiries by phone and email is desirable.

Responsibilities

• Handle customer enquiries by phone and email.
• Source products, prepare quotations and process orders.
• Build relationships and manage existing accounts.
• Identify upselling, cross-selling and new business opportunities.
• Re-engage lapsed customers and negotiate with suppliers.

Skills

Strong communication

Customer service

Relationship building

Proactive approach

Job description

Phone-Based Sales Executive

Norwich Up to 33,000 + 3,000 Annual Profit Share

Great with people? Commercially minded? Ready for a sales role without the hard sell?

We're recruiting for an established specialist supplier serving the construction and manufacturing sectors, looking for a Phone-Based Sales Executive to join its close-knit team in Norwich.

This is an opportunity to combine customer service, relationship building and sales in a varied role where great service matters more than aggressive targets.

What's in it for you?

• Salary up to 33,000 per annum
• Annual profit share of up to 3,000
• A friendly, close-knit team of four
• No high-pressure sales targets
• A varied role with real commercial involvement

What will you be doing?

• Managing customer enquiries by phone and email
• Sourcing products, preparing quotations and processing orders
• Building relationships and developing existing accounts
• Identifying upselling, cross-selling and new business opportunities
• Reconnecting with lapsed customers
• Negotiating with suppliers and resolving customer queries

What are we looking for?

• Someone who enjoys talking to people, solving problems and spotting opportunities.
• You’ll have strong communication skills, a customer-first attitude, commercial awareness and a proactive approach.
• Experience within nuts, bolts, fixings, fasteners or similar industrial supplies is highly preferred. Experience in internal sales, account management or customer service within a related industry would also be advantageous.
• You’ll be confident building customer relationships, identifying sales opportunities and taking ownership of enquiries from start to finish.

Ready for a different kind of sales role?

If you enjoy building relationships, delivering excellent service and helping a business grow - without the pressure of aggressive sales targets - this could be the perfect next step.