Commercial Account Executive – Relationship-Driven Sales

Netbox Recruitment Ltd; Norwich; On-site; GBP 30,000 - 36,000; Full time

Job summary

Netbox Recruitment Ltd. is recruiting a Customer Account Executive in Norwich. The role combines customer service, relationship building and sales in a friendly, close-knit team.

You will manage enquiries, source products, prepare quotations and process orders, while building client relationships and identifying upselling opportunities. A varied role with commercial involvement awaits.

Qualifications

• Someone who enjoys talking to people, solving problems and spotting opportunities.
• Strong communication skills, a customer-first attitude, commercial awareness and a proactive approach.
• Experience within nuts, bolts, fixings, fasteners or similar industrial supplies is highly preferred.
• You'll be confident building customer relationships, identifying sales opportunities and taking ownership of enquiries from start to finish.

Responsibilities

• Managing customer enquiries by phone and email
• Sourcing products, preparing quotations and processing orders
• Building relationships and developing existing accounts
• Identifying upselling, cross-selling and new business opportunities
• Reconnecting with lapsed customers
• Negotiating with suppliers and resolving customer queries

Job description

Netbox Recruitment Ltd. is recruiting a Customer Account Executive in Norwich. The role combines customer service, relationship building and sales in a friendly, close-knit team.

You will manage enquiries, source products, prepare quotations and process orders, while building client relationships and identifying upselling opportunities. A varied role with commercial involvement awaits.