Phone-Based Sales Executive — Relational Growth, No-Pressure

Netbox Recruitment Ltd; Norwich; Sur place; GBP 30 000 - 36 000; Plein temps

Résumé du poste

Netbox Recruitment Ltd in Norwich is helping a specialist supplier in the construction and manufacturing sectors hire a Phone-Based Sales Executive. This role blends customer service, relationship building and sales in a friendly, low-pressure environment.

You will manage inquiries by phone and email, source products, quote, process orders and nurture existing accounts while spotting upsell opportunities and reconnecting lapsed customers.

Qualifications

• Experience in nuts, bolts, fixings or similar industrial supplies is highly preferred.
• Experience in internal sales, account management or customer service is essential; related industry experience advantageous.

Responsabilités

• Manage customer enquiries by phone and email.
• Source products, prepare quotations and process orders.
• Build relationships and develop existing accounts.
• Identify upselling, cross-selling and new business opportunities.
• Reconnect with lapsed customers.
• Negotiate with suppliers and resolve customer queries.

Connaissances

People skills

Customer service

Relationship building

Communication

Description du poste

Netbox Recruitment Ltd in Norwich is helping a specialist supplier in the construction and manufacturing sectors hire a Phone-Based Sales Executive. This role blends customer service, relationship building and sales in a friendly, low-pressure environment.

You will manage inquiries by phone and email, source products, quote, process orders and nurture existing accounts while spotting upsell opportunities and reconnecting lapsed customers.