Pharmacy Technician & Patient Care Coach

Boots

North End

On-site

GBP 38,000 - 56,000

Full time

3 days ago
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Benefits offered by this job

Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption
Flexible benefits scheme
Employee Assistance Programme (TELUS)
CPD Days and learning time
GPhC/PSNI/PSI fees reimbursed

Job summary

Boots is seeking a capable pharmacy professional to provide expert, tailored advice to patients and support the dispensary team. You will contribute to patient care, triage, and operational tasks while maintaining strict regulatory compliance.

The role emphasizes coaching, leadership of the dispensary team, and the use of pharmacy systems to ensure safe, efficient service across our stores.

Qualifications

  • Coach and lead a dispensary team to deliver high‑quality patient care.
  • Excellent communication and organisational skills for effective team work and customer service.
  • Ability to use pharmacy systems and technology to manage prescriptions and services.
  • Registration with the relevant pharmacy regulator (GPhC/PSNI/PSI).
  • Experience as Pharmacy Technician with checking capability is a plus, training will be provided.

Responsibilities

  • Provide expert, tailored advice to patients about medicines and products.
  • Deliver services based on store needs.
  • Triage patients and distribute prescription handouts.
  • Assist with stock replenishment, workload management and handling of controlled drugs.
  • Ensure legal, safe and ethical decision-making in the pharmacy.

Skills

Coaching & leading team
Excellent communication
Organisational skills
Pharmacy systems & technology
Check capability as Pharmacy Tech

Education

GPhC registration

Tools

Pharmacy software

Job description

Boots is seeking a capable pharmacy professional to provide expert, tailored advice to patients and support the dispensary team. You will contribute to patient care, triage, and operational tasks while maintaining strict regulatory compliance.

The role emphasizes coaching, leadership of the dispensary team, and the use of pharmacy systems to ensure safe, efficient service across our stores.

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