Pharmacy Technician: Lead & Coach Dispensary Team

BOOTS; Stourbridge; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced leave pay and gift card for a

Flexible benefits scheme including buy

Free counselling via TELUS Health

CPD Days and learning time

GPhC/PSNI/PSI fees reimbursed

Job summary

Boots Pharmacy is looking for a Pharmacy Technician to deliver patient-centred service across communities, triaging patients and providing expert technical advice on medicines. You will coach the dispensary team, manage stock, and ensure safe, ethical decision-making in everyday operations.

You will use pharmacy systems, support with training where needed, and help drive high standards of care while developing your career within Boots.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• Coaching and leading a dispensary team.
• Excellent communication and organisational skills.
• Motivation to change things for the better for our teams, customers and patients.
• Desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology.
• Previous experience as Pharmacy Technician with checking capability is a plus; training will be provided.

Responsibilities

• Providing expert, tailored advice to patients about available medicines, products or Macmillan Cancer Support.
• Delivering services as required by store needs.
• Building great relationships with the pharmacy team; coaching and inspiring them to deliver high standards of care.
• Assisting with triage of patients and distributing prescription handouts.
• Taking ownership for legal, safe and ethical decision-making in the pharmacy.
• Managing operational tasks including replenishing stock, workload management, order fulfilment, receiving and handling controlled drugs while ensuring patient safety.

Skills

Leadership

Communication

Organisational skills

Motivation to improve teams

Pharmacy systems use

Patient-centred care

Job description

Boots Pharmacy is looking for a Pharmacy Technician to deliver patient-centred service across communities, triaging patients and providing expert technical advice on medicines. You will coach the dispensary team, manage stock, and ensure safe, ethical decision-making in everyday operations.

You will use pharmacy systems, support with training where needed, and help drive high standards of care while developing your career within Boots.