Pharmacy Technician: Lead Patient Care & Team Coaching

Boots UK; Wakefield; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Retirement savings plan

Discretionary bonus

Employee discounts

Enhanced parental leave pay

Flexible benefits scheme

TELUS Health EAP

CPD days

Fees reimbursed (GPhC/PSI)

Job summary

Boots is seeking a Pharmacy Technician to deliver outstanding patient-centred service in our Wakefield stores. You will triage patients, coach the dispensary team, and provide expert technical advice on medicines while maintaining legal and ethical standards.

The role emphasizes coaching, leadership of a pharmacy team, and ensuring high standards of patient care and safety through effective use of pharmacy systems.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• Excels at coaching and leading a dispensary team.
• Excellent communication and organisational skills.
• Motivated to change things for the better for our teams, customers and patients.
• Desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology.

Responsibilities

• Providing expert, tailored advice to patients about available medicines, products or Macmillan Cancer Support.
• Delivering various services dependant on the store needs.
• Building great relationships with your pharmacy team; coaching and inspiring them to deliver the highest standard of care.
• Assisting with the triage of patients and distributing prescription handouts.
• Taking ownership for legal, safe and ethical decision-making in the pharmacy.
• Manage operational tasks including replenishing stock, workload management, order fulfilment, receiving and handling controlled drugs whilst ensuring patient safety.

Skills

Communication skills

Organisational skills

Coaching & leadership

Regulatory registration

Pharmacy systems knowledge

Patient-centred care

Job description

Boots is seeking a Pharmacy Technician to deliver outstanding patient-centred service in our Wakefield stores. You will triage patients, coach the dispensary team, and provide expert technical advice on medicines while maintaining legal and ethical standards.

The role emphasizes coaching, leadership of a pharmacy team, and ensuring high standards of patient care and safety through effective use of pharmacy systems.