Pet Care Receptionist - Part-Time (20h, 2-7pm)

Pets at Home Limited; Llanelli; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

20% discount at Vet Group

20% discount at Pets at Home

Groom Room discount

Discounts and cashbacks

In-house career development

Pension

Holiday allowance

Job summary

Pets at Home Limited in Llanelli is seeking a friendly part-time receptionist at our Llanelli Vets for Pets practice. This 20-hour role runs 2pm–7pm, Monday to Thursday, and focuses on delivering exceptional service to clients and their pets, while supporting the clinical team.

You will greet clients, guide them through services, handle payments and bookings, and keep the practice running smoothly using our online booking system. A calm, approachable manner and a love for pets are essential.

Qualifications

• Experience in customer-facing roles is beneficial.
• Ability to use an online booking system.
• Excellent communication and empathy with clients and their pets.
• Comfort handling payments and bookings.

Responsibilities

• Greet clients and their pets on arrival.
• Provide guidance on services and available add-ons.
• Manage payments and future bookings confidently.
• Coordinate day-to-day routines using the online booking system.
• Contribute to a welcoming atmosphere in the practice.

Skills

Customer service

Communication

Computer literacy

Team player

Tools

Online booking system

Job description

Pets at Home Limited in Llanelli is seeking a friendly part-time receptionist at our Llanelli Vets for Pets practice. This 20-hour role runs 2pm–7pm, Monday to Thursday, and focuses on delivering exceptional service to clients and their pets, while supporting the clinical team.

You will greet clients, guide them through services, handle payments and bookings, and keep the practice running smoothly using our online booking system. A calm, approachable manner and a love for pets are essential.