Pet Care Receptionist — Flexible Part-Time + Great Benefits

Linnaeus; Swansea; Vor Ort; GBP 16.000 - 20.000; Teilzeit

Benefits dieser Stelle

5 weeks holiday

CPD program

Career progression

Staff discount

Sickness pay

Family leave

Pension scheme

Wellness program

Eye care

Cycle to work

Zusammenfassung

City Vets, part of Linnaeus, is seeking an enthusiastic receptionist to join a friendly, forward-thinking team. You will enhance customer service skills and support clients and their pets with a caring, confident approach.

The role is permanent part-time, 27–32 hours per week, including Thursday, Friday and Saturday. You will work across multiple sites, liaising with the Client Care Manager to deliver outstanding client experiences and maintain high standards of service.

Qualifikationen

• Experience in customer service is preferred.
• Reliable, caring and mature approach to client interactions.
• Willingness to work across multiple sites as needed.

Aufgaben

• Greet clients and their pets in a friendly, helpful manner.
• Manage daily diary and appointment schedules.
• Maintain accurate client records in line with data protection.
• Perform day-to-day administrative tasks with accuracy.
• Communicate with clients, colleagues and the wider business in person, by email and by phone.
• Keep reception areas clean, organized and hygienic.
• Process payments and handle repeat medication requests.

Kenntnisse

Customer service

Diary management

Data protection

Administrative duties

Effective communication

Tools

POS systems

Jobbeschreibung

City Vets, part of Linnaeus, is seeking an enthusiastic receptionist to join a friendly, forward-thinking team. You will enhance customer service skills and support clients and their pets with a caring, confident approach.

The role is permanent part-time, 27–32 hours per week, including Thursday, Friday and Saturday. You will work across multiple sites, liaising with the Client Care Manager to deliver outstanding client experiences and maintain high standards of service.