Pet Care Receptionist & Client Services (Part-Time)

Linnaeus; Stratford-upon-Avon; On-site; GBP 16,000 - 19,000; Part time

Benefits offered by this job

Holiday entitlement

CPD funded

Staff discount

Life assurance

Sick pay enhanced

Family leave

Cycle to work

Pension scheme

Wellness program

Employee assistance

Eyecare voucher

Free flu jab

Referral bonus

Job summary

Linnaeus is offering a part-time Veterinary Receptionist role in Stratford-upon-Avon, supporting a busy veterinary practice. You will welcome clients and their pets, manage the diary, handle inquiries by phone and email, and assist with various reception duties while supporting the team.

We expect prior reception experience, a customer-focused mindset, and a willingness to grow professionally through funded training, including BVRA courses.

Qualifications

• Previous reception experience is essential.

Responsibilities

• Welcoming clients and their pets in a warm, professional manner
• Managing the diary; booking in appointments and surgical procedures
• Answering a range of client questions via email and telephone
• Pro-active communication between clients and colleagues to ensure the day runs smoothly
• Administration duties e.g. scanning paperwork, filling in forms etc
• Processing prescription requests
• Taking payments
• Promoting offers and services
• Ensuring that reception is clean and well-stocked

Skills

Reception experience

Customer service

Job description

Linnaeus is offering a part-time Veterinary Receptionist role in Stratford-upon-Avon, supporting a busy veterinary practice. You will welcome clients and their pets, manage the diary, handle inquiries by phone and email, and assist with various reception duties while supporting the team.

We expect prior reception experience, a customer-focused mindset, and a willingness to grow professionally through funded training, including BVRA courses.