Pet Clinic Receptionist & Client Care Specialist

Vets for Pets; Lincoln; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

20% discount at Vet Group

Discounts and cashback

In-house career development

Pension

Holiday allowance

Job summary

Vets for Pets in Lincoln is seeking a full-time receptionist to provide outstanding client service and pet care coordination. You will welcome clients, support them with services and bookings, and handle payments using our practice management system.

The role requires calm and friendly interaction, enthusiasm for pet care, and reliability to cover a 40-hour week with every third Saturday on rotation. Benefits include discounts and career development opportunities.

Qualifications

• Greet clients and their pets with a friendly, professional manner.
• Be knowledgeable about practice services and available add-ons.
• Remain calm, attentive and focused on client needs.
• Use the practice management system confidently for bookings and payments.

Responsibilities

• Greet clients upon arrival and provide guidance.
• Manage payments and future bookings confidently.
• Coordinate day-to-day routines using the practice management system.

Skills

Friendly demeanor

Computer literacy

Client service

Calm under pressure

Tools

Practice management system

Job description

Vets for Pets in Lincoln is seeking a full-time receptionist to provide outstanding client service and pet care coordination. You will welcome clients, support them with services and bookings, and handle payments using our practice management system.

The role requires calm and friendly interaction, enthusiasm for pet care, and reliability to cover a 40-hour week with every third Saturday on rotation. Benefits include discounts and career development opportunities.