Pet Care Receptionist & Client Experience Lead

Pets at Home Limited; Redhill; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Discounts

Pension

Career development

Holiday allowance

Cashbacks

Job summary

Pets at Home Limited is seeking a friendly Medical Receptionist for our Redhill Vets for Pets practice. You will greet clients and their pets, provide guidance, and ensure a warm, efficient reception experience at every visit.

You will handle payments, schedule future bookings, and use our online booking system to keep the practice running smoothly. This full-time role requires computer literacy and a patient-centered approach.

Qualifications

• Previous medical receptionist experience is essential.
• Some reception experience would be advantageous.
• Computer literacy is a must.

Responsibilities

• Greet clients and their pets, providing support, guidance and expertise.
• Manage payments and book future appointments confidently.
• Coordinate day-to-day practice routines using the online booking system.

Skills

Customer service

Communication

Computer literacy

Job description

Pets at Home Limited is seeking a friendly Medical Receptionist for our Redhill Vets for Pets practice. You will greet clients and their pets, provide guidance, and ensure a warm, efficient reception experience at every visit.

You will handle payments, schedule future bookings, and use our online booking system to keep the practice running smoothly. This full-time role requires computer literacy and a patient-centered approach.