Full-Time Pet Clinic Receptionist & Client Care

Companion Care; Reigate and Banstead; Sur place; GBP 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

20% discount at Vet Group / Pets at? ,

Discounts and cashbacks

In-house career development

Pension

Holiday allowance

Résumé du poste

Companion Care in Redhill is seeking a friendly veterinary receptionist to join our team. Your role includes greeting clients and their pets, guiding them through payments and bookings, and supporting the clinical team to deliver outstanding care.

You will manage day-to-day practice activities using our online booking system, ensuring smooth operations and excellent client satisfaction. Prior reception experience in a veterinary or medical setting is highly valued.

Qualifications

• Experience as a medical receptionist is essential.
• Friendly and welcoming face for clients and their pets.
• Able to keep up-to-speed with practice services and additional offerings.
• Calm, attentive, and focused on clients' needs.

Responsabilités

• Greet clients and provide support, guidance, and expertise.
• Coordinate day-to-day routines of the practice using the online booking system.
• Manage payments and future bookings with confidence.
• Act as a link between clients and the clinical team to ensure excellent service.

Connaissances

Exceptional customer service

Reception/front desk experience

Cash handling/payments

Computer literacy/online booking

Outils

Online booking system

Practice management software

Description du poste

Companion Care in Redhill is seeking a friendly veterinary receptionist to join our team. Your role includes greeting clients and their pets, guiding them through payments and bookings, and supporting the clinical team to deliver outstanding care.

You will manage day-to-day practice activities using our online booking system, ensuring smooth operations and excellent client satisfaction. Prior reception experience in a veterinary or medical setting is highly valued.